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1. |
What is a Hotspot? |
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A Hotpsot is a WLAN radio technology based device, that can give wireless access to mobile (e.g. laptop or PDA or Wi-Fi enabled mobile phones) and provides the Internet on the connections. Wi-Fi means Wireless Fidelity.
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| 2. |
What do I need to use HotSpot service? |
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All computer devices with a enabled WLAN- or WiFi card can connect.
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| 3. |
Do I need to download or install any additional software? |
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No additional software is needed only a web browser.
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| 4. |
Can I access my corporate network? |
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You can access your corporate network, including your company e-mail and calendar, when you have set up your device with additional (optional) VPN (virtual private network) client software. Microsoft VPN client will work perfectly.
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| 5. |
Do I need a username/password to get internet-access? |
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Yes, you do. You can purchase this here.
Username and password are case-sensitive.
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| 6. |
Is this a secured service? |
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HotSpot is as secure as any other highspeed Internet service, including DSL and cable. We recommend you to use additional security measures including virtual private networks, encryption and personal firewalls, while sending sensitive information via Internet. HTTPS (SSL) is the prevalent protocol for data encryption and is supported by the standard IEEE 802.11b/g.
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| 7. |
Can I send and receive e-mails using FerrySpot? |
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We advice you to use your webmail via HTTPS at your own provider.
This is the most secure.
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| 8. |
How do I know if my device can work with Hotspot-Internet? |
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Just try the hyperlinks, located on the leftside on the FerrySpot loginportal. Or surf to http://www.ferryspot.com
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| 9. |
Can I use two computers with the same account? |
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Yes you can , only not simultaneous.
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| 10. |
If I have credit/time left, can I use this another time? |
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Yes, credit/time can be used until the exact amount of time is used.
Just turn-off your WLan/WiFi-connection or surf to http://172.16.15.254/status and click "Logoff". |
| 11. |
Can I refund my money? |
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Yes, you can but only if you haven't activate your account.
We refund your money within 48 hours only via Paypal.
Click her. |
